Social Development reiterates determination to improving SASSA services



23rd January 2025
Social Development Minister Sisisi Tolashe has pledged her guidance and dedication to bettering South African Social Security Agency (SASSA) products and services through an engagement using the agency's senior supervisors in a strategic preparing session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the various social grant beneficiaries, who excelled inside the 2024 matric exams.

With the 724 156 full-time learners who registered for the National Senior Certification (NSC), 572 338 are social grant beneficiaries, representing 81% of the registered pupils while in the education sector.

These learners realized a commendable pass rate of 86%.

"This indicates that the expense national government is earning in the lives of bad and susceptible children is yielding a optimistic affect in breaking intergenerational poverty," Tolashe explained.

Reflecting on latest achievements, the Minister highlighted vital milestones and ongoing priorities. She devoted to urgently addressing The difficulty of long lasting Management appointments as well as the lack of click here personnel at most nearby workplaces.

Furthermore, the Minister highlighted the necessity for Group-based engagements and outreach functions.

"Our community is looking ahead to our huge intensification of community outreach, click here where we prioritise underserved locations to provide services closer to our men and women," she reiterated.

With regards to SASSA units, Tolashe urged management to prioritise bettering and modernising methods to improve accessibility, queue administration and stop fraud.

In addition, the Minister has asked for here SASSA Performing CEO, Themba Matlou, to supply a system that seeks to resolve the troubles of payment channels in rural regions by furnishing an alternative Resolution for payments.

"We commit ourselves to work with [SASSA]... We can be found constantly to address the troubles collectively. Many of us should be solution-driven within our system to help read more make changes on the life of our people today through concerted efforts," the Minister explained.

SASSA is really a national agency of presidency that administers South Africa's social stability procedure, including read more distributing social grants on behalf on the Department of Social Development. – SAnews.gov.za


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